Frequently Asked Questions

Everything you need to know about shopping with LIONESS FASHION

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items with original tags attached. Please visit our Returns Portal to start your process and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our 'LIONESS' fit is designed to be true to size.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via Live Chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.

Do you restock items that are sold out?

Many of our core pieces are restocked seasonally. We recommend signing up for 'Back in Stock' notifications on the specific product page to be alerted immediately via email.